Privacy Policy

1. Introduction

Sulphur Technologies Private Limited ("we," "our," or "us") operates the DataMind AI platform and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

• Name and contact information (email address, phone number)
• Company information and job title
• Account credentials and profile information
• Payment and billing information
• Communications and support requests

2.2 Usage Data

We automatically collect information about how you use our Services, including:

• Device information (IP address, browser type, operating system)
• Usage patterns and feature interactions
• Performance metrics and error logs
• Cookies and similar tracking technologies

2.3 Business Data

When you use our analytics platform, you may upload or connect your business data. We process this data solely to provide our Services and in accordance with your instructions.

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide, maintain, and improve our Services
• Process transactions and manage your account
• Communicate with you about our Services
• Provide customer support and technical assistance
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and protect our rights
• Send marketing communications (with your consent)

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our Services
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication mechanisms
• Employee training on data protection practices
• SOC 2 Type II compliance and security certifications

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@datamind-ai.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including standard contractual clauses and adequacy decisions.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings, though this may affect some functionality.

For more information about our use of cookies, please see our Cookie Policy.

10. Children's Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: